Delivery times vary depending on the type of item selected.
For items without personalization:
Between 3 and 5 business days* to the desired address.
For items with personalization:
Between 5 and 7 business days* to the desired address.
For the Azores, between 7 and 12 working days are added to the deadlines mentioned and for Madeira, between 5 and 7 working days are added.
At Ferral, returns are always free!
Whenever you prefer, we can collect your return free of charge at the desired address. To request a return, contact us at 256 790 800 or email ferraljl@ferraljl.com
You will subsequently receive an email from our Customer Support to confirm the collection.
Collections are carried out by DHL, on weekdays, from 9:00 am to 7:00 pm and it is not possible to schedule a time.